{"xsrfToken":"3fcb3297c78fa910019d69e7843af24d14fbb5c9_lout","branding":{"id":"3","key":"sdtest","name":"GTP Help Desk","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/973436f3-b114-45c1-a4c6-2c63b72620df/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhOWFkN2RhYS04ZWFkLTRjNTMtODZmMC03NjM5OTNkYzI4NDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk3MzQzNmYzLWIxMTQtNDVjMS1hNGM2LTJjNjNiNzI2MjBkZiI6WyJyZWFkIl19LCJleHAiOjE3NTA0MTgyNDcsIm5iZiI6MTc1MDQxNzY0N30.BHKDd1PH-84rDd2TezY6t3Hzdr4Ozhwyfu4ImHPA5ik&client=a9ad7daa-8ead-4c53-86f0-763993dc2848&mode=fit","logoId":"973436f3-b114-45c1-a4c6-2c63b72620df","isLogoAvailable":true,"helpCenterTitle":"GTP Help Desk","sharedPortalName":"GTP Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"GTP Help Desk","sharedPortalName":"GTP Help Desk","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#045198","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhOWFkN2RhYS04ZWFkLTRjNTMtODZmMC03NjM5OTNkYzI4NDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NTA0MTgyNDcsIm5iZiI6MTc1MDQxNzY0N30.IcZy8mNSCy13XK7Fo1FmPgbkQ7N_C3m03VzrrGV9dhE&client=a9ad7daa-8ead-4c53-86f0-763993dc2848&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#045198","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"3","key":"sdtest","projectId":11659,"serviceDeskId":3,"name":"GTP Help Desk","description":"<p>Welcome! You can raise a Help Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"144","name":"Beta Testing Form","descriptionHtml":"","callToAction":"Beta Testing Form","introHtml":"<p>Use this to give feedback or report bugs in correlation to a beta test you are a part of.</p>","icon":12059,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12059","groups":[42],"key":""},{"id":"126","name":"CSG/SD Service Requests","descriptionHtml":"","callToAction":"CSG/SD Service Requests","introHtml":"<p>Please submit any bugs to service desk and/or service requests for GTP Software Inc. products.</p>","icon":11923,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11923","groups":[42],"key":""},{"id":"35","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"","icon":11923,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11923","groups":[],"key":""},{"id":"32","name":"Cannot do work","descriptionHtml":"","callToAction":"Cannot do work","introHtml":"<p>Production application down or major malfunction affecting business and a high number of users.<br class=\"atl-forced-newline\"> Examples: <br class=\"atl-forced-newline\"> - STRATUS is down or our users are unable to access it. <br class=\"atl-forced-newline\"> - Cannot publish a model that is needed ASAP</p>","icon":11923,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11923","groups":[],"key":""},{"id":"56","name":"Cannot do work","descriptionHtml":"","callToAction":"Cannot do work","introHtml":"<p>Production application down or major malfunction affecting business and a high number of users.<br class=\"atl-forced-newline\"> Examples: <br class=\"atl-forced-newline\"> - Field Orderz is experiencing a major function error <br class=\"atl-forced-newline\"> - There is a problem with your company setup</p>","icon":11923,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11923","groups":[],"key":""},{"id":"24","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11900,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11900","groups":[],"key":""},{"id":"31","name":"I can do work but with difficulty","descriptionHtml":"","callToAction":"I can do work but with difficulty","introHtml":"<p>Some degradation of application performance or functionality. <br class=\"atl-forced-newline\"> Example: <br class=\"atl-forced-newline\"> - I have a non-critical import/publishing issue that I’d like to get resolved.</p>","icon":11923,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11923","groups":[],"key":""},{"id":"57","name":"I can do work but with difficulty","descriptionHtml":"","callToAction":"I can do work but with difficulty","introHtml":"<p>Some degradation of application performance or functionality. <br class=\"atl-forced-newline\"> Example: <br class=\"atl-forced-newline\"> - I have a problem with one of my services</p>","icon":11923,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11923","groups":[],"key":""},{"id":"58","name":"Minor Annoyance","descriptionHtml":"","callToAction":"Minor Annoyance","introHtml":"<p>Issue or question with limited business impact. <br class=\"atl-forced-newline\"> Example: <br class=\"atl-forced-newline\"> - There is a visual glitch with the piping</p>","icon":11923,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11923","groups":[],"key":""},{"id":"30","name":"Minor Annoyance","descriptionHtml":"","callToAction":"Minor Annoyance","introHtml":"<p>Issue or question with limited business impact. <br class=\"atl-forced-newline\"> Example: <br class=\"atl-forced-newline\"> - Project Role control is not hiding the Packages tab as I would expect.</p>","icon":11923,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11923","groups":[],"key":""},{"id":"55","name":"New Feature Request","descriptionHtml":"<p>Please explain what you would like added and why in as much detail as possible. Mock-ups are a great addition! <img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/smile.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"></p>","callToAction":"New Feature Request","introHtml":"","icon":11923,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11923","groups":[],"key":""},{"id":"37","name":"New Feature Request","descriptionHtml":"","callToAction":"New Feature Request","introHtml":"","icon":11923,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11923","groups":[],"key":""},{"id":"33","name":"New Feature Request","descriptionHtml":"<p>Please explain what you would like added and why in as much detail as possible. Mock-ups are a great addition! <img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/smile.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"></p>","callToAction":"New Feature Request","introHtml":"<p>This form is for new feature requests we need to write a description maybe containing an example or two here.</p>","icon":11923,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11923","groups":[],"key":""},{"id":"75","name":"Service Request","descriptionHtml":"<p>Please download and fill out the New Service Form found here: <a href=\"https://fieldorderz.gtp.one/New%20Service%20Form.pdf\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">New Service Form </a><br> Once the form is filled out upload it to the attachment section and the sales team will reach out with a quote for creating/editing the service.</p>","callToAction":"Service Request","introHtml":"<p>Downloadable form for Field Orderz<br> Examples:<br> - Creating a new Field Orderz service<br> - Editing an existing Field Orderz service</p>","icon":11896,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11896","groups":[],"key":""},{"id":"36","name":"Support Ticket","descriptionHtml":"","callToAction":"Support Ticket","introHtml":"","icon":11923,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11923","groups":[],"key":""},{"id":"34","name":"Training Request","descriptionHtml":"","callToAction":"Training Request","introHtml":"","icon":11923,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11923","groups":[],"key":""}],"reqGroups":[{"id":42,"name":"Help Desk"}],"orderMapping":{"42":[144,126],"15":[32],"16":[32],"17":[32,31,30,34,55],"14":[34]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2ac406fa-440d-3218-9562-74656d2a0aab","appLinkName":"System Confluence","appLinkUrl":"https://gtpservices.atlassian.net/wiki","spaceKey":"SK","spaceName":"STRATUS Knowledge Base","spaceUrl":"https://gtpservices.atlassian.net/wiki/spaces/SK","isServer":false},"labels":[],"projectKey":"SD","serviceDeskId":3,"kbLinkDomainURLs":["https://gtpservices.atlassian.net","https://service.desk.gogtp.com"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhOWFkN2RhYS04ZWFkLTRjNTMtODZmMC03NjM5OTNkYzI4NDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTY1OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTA0MTg4NDcsIm5iZiI6MTc1MDQxNzY0N30.BcmVJA9i-uzt159BRs-yd3O7fPgNDR2jpxwYEzF5dfY","targetCollection":"upload-project-11659","endpointUrl":"https://api.media.atlassian.com","clientId":"a9ad7daa-8ead-4c53-86f0-763993dc2848","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":144,"projectId":11659,"issueType":{"id":"10772","name":"Beta Testing Feedback"},"form":{"name":"Beta Testing Form","descriptionHtml":"","callToAction":"Beta Testing Form","intro":"<p>Use this to give feedback or report bugs in correlation to a beta test you are a part of.</p>","instructions":"","icon":12059,"iconUrl":"https://service.desk.gogtp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12059","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/144","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/144","calendarParams":{"firstDay":0,"date":"2025-06-20T05:07:27-0600","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2ac406fa-440d-3218-9562-74656d2a0aab","appLinkName":"System Confluence","appLinkUrl":"https://gtpservices.atlassian.net/wiki","spaceKey":"SK","spaceName":"STRATUS Knowledge Base","spaceUrl":"https://gtpservices.atlassian.net/wiki/spaces/SK","isServer":false},"labels":[],"projectKey":"SD","serviceDeskId":3,"kbLinkDomainURLs":["https://gtpservices.atlassian.net","https://service.desk.gogtp.com"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhOWFkN2RhYS04ZWFkLTRjNTMtODZmMC03NjM5OTNkYzI4NDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTY1OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTA0MTg4NDcsIm5iZiI6MTc1MDQxNzY0N30.BcmVJA9i-uzt159BRs-yd3O7fPgNDR2jpxwYEzF5dfY","targetCollection":"upload-project-11659","endpointUrl":"https://api.media.atlassian.com","clientId":"a9ad7daa-8ead-4c53-86f0-763993dc2848","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":5939098083547021,"updated":"2025-06-11T22:53:10.891098614Z","publish":{"jira":{"submitOnCreate":false,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[144],"submitOnCreate":false,"validateOnCreate":true}},"design":{"settings":{"templateId":5939098083547021,"name":"Beta Testing Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"a5b838bb-b481-492d-bdf1-62e5d335a23f"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"c935667f-687e-49a4-b41f-ea71146439a1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"dad9be6d-cc64-4e66-8606-fb6ccca40bdb"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":107},"layout":"default","localId":"471160d4-4b5d-4aae-bdc8-a799721df10e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":105},"layout":"default","localId":"77b534f6-b4b1-4e6f-8207-631cb58592f3"}},{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":104},"layout":"default","localId":"036f253d-7f48-4f84-943e-90287bc1b187"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":102},"layout":"default","localId":"22fe2aca-5591-4dbf-a7de-611934aeb768"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":81},"layout":"default","localId":"404b44bb-88ed-44bb-bc9a-c40ff5d51e65"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"104":{"type":"tu","label":"URL","description":"Please provide a link if applicable","validation":{"rq":false},"jiraField":"customfield_10664","questionKey":""},"107":{"type":"cd","label":"Beta Release","description":"Please choose the beta program you would like to take part in.","validation":{"rq":true},"jiraField":"customfield_11197","questionKey":""},"1":{"type":"ts","label":"First Name","description":"How would you like to be addressed?","validation":{"rq":false},"jiraField":"customfield_10613","questionKey":""},"102":{"type":"rt","label":"Describe in more detail","description":"Please describe your request in more detail. The more information, the easier it should be to help you. Please include info such as the Project, Model, Assembly, Package, Template, Report, etc. that might be relevant to your request.","validation":{"rq":true},"jiraField":"description","questionKey":""},"81":{"type":"cs","label":"GTP has my permission to access my company site.","description":"I give GTP Support personnel permission to access data in my Company Data resident in the GTP Cloud to assist me with my request. Granting permission to access your data will help the GTP Support team investigate and resolve your issues. You may revoke this permission at any time by unchecking this option on your support request. This permission will automatically be revoked when the support ticket is closed.","validation":{"rq":true},"jiraField":"customfield_10663","questionKey":""},"105":{"type":"tl","label":"Summary","description":"A short One-Line description that accurately describes your request","validation":{"rq":true},"jiraField":"summary","questionKey":""},"3":{"type":"cd","label":"Product","description":"","validation":{"rq":true},"jiraField":"customfield_10792","questionKey":""}}},"uuid":"a5b838bb-b481-492d-bdf1-62e5d335a23f"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":5939098083547021,"updated":"2025-06-11T22:53:10.891098614Z","publish":{"jira":{"submitOnCreate":false,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[144],"submitOnCreate":false,"validateOnCreate":true}},"design":{"settings":{"templateId":5939098083547021,"name":"Beta Testing Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"a5b838bb-b481-492d-bdf1-62e5d335a23f"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"c935667f-687e-49a4-b41f-ea71146439a1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"dad9be6d-cc64-4e66-8606-fb6ccca40bdb"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":107},"layout":"default","localId":"471160d4-4b5d-4aae-bdc8-a799721df10e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":105},"layout":"default","localId":"77b534f6-b4b1-4e6f-8207-631cb58592f3"}},{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":104},"layout":"default","localId":"036f253d-7f48-4f84-943e-90287bc1b187"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":102},"layout":"default","localId":"22fe2aca-5591-4dbf-a7de-611934aeb768"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":81},"layout":"default","localId":"404b44bb-88ed-44bb-bc9a-c40ff5d51e65"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"104":{"type":"tu","label":"URL","description":"Please provide a link if applicable","validation":{"rq":false},"jiraField":"customfield_10664","questionKey":""},"107":{"type":"cd","label":"Beta Release","description":"Please choose the beta program you would like to take part in.","validation":{"rq":true},"jiraField":"customfield_11197","questionKey":""},"1":{"type":"ts","label":"First Name","description":"How would you like to be addressed?","validation":{"rq":false},"jiraField":"customfield_10613","questionKey":""},"102":{"type":"rt","label":"Describe in more detail","description":"Please describe your request in more detail. The more information, the easier it should be to help you. Please include info such as the Project, Model, Assembly, Package, Template, Report, etc. that might be relevant to your request.","validation":{"rq":true},"jiraField":"description","questionKey":""},"81":{"type":"cs","label":"GTP has my permission to access my company site.","description":"I give GTP Support personnel permission to access data in my Company Data resident in the GTP Cloud to assist me with my request. Granting permission to access your data will help the GTP Support team investigate and resolve your issues. You may revoke this permission at any time by unchecking this option on your support request. This permission will automatically be revoked when the support ticket is closed.","validation":{"rq":true},"jiraField":"customfield_10663","questionKey":""},"105":{"type":"tl","label":"Summary","description":"A short One-Line description that accurately describes your request","validation":{"rq":true},"jiraField":"summary","questionKey":""},"3":{"type":"cd","label":"Product","description":"","validation":{"rq":true},"jiraField":"customfield_10792","questionKey":""}}},"uuid":"a5b838bb-b481-492d-bdf1-62e5d335a23f"},"linkedJiraFields":["summary","customfield_10613","customfield_11197","description","customfield_10792","customfield_10663","customfield_10664"]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/3?xdm_e=https%3A%2F%2Fservice.desk.gogtp.com&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIxODY0YzdhYmJmZjgzYzViODM1MWM3OThiNzc3ZGI5ODNkMWE1ZmM5OWMxNDNjYjgwYjI5NWYyNTA3MDhmYWY0IiwiaXNzIjoiamlyYToyZWI5YmEyZi05N2FjLTRjZTktODFiMS01NWYxMjIzMWRiMzAiLCJjb250ZXh0Ijp7fSwiZXhwIjoxNzUwNDE4NTQ3LCJpYXQiOjE3NTA0MTc2NDd9.B9iB-0wBJTTHNeGPmZfZsYAj4a_Qub6OvR37cY9tqtM\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImppcmE6MmViOWJhMmYtOTdhYy00Y2U5LTgxYjEtNTVmMTIyMzFkYjMwIiwiY29udGV4dCI6eyJuYXYiOnsiaXNOZXdOYXZpZ2F0aW9uIjp0cnVlfSwidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvZ3Rwc2VydmljZXMuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvc2VydmljZS5kZXNrLmdvZ3RwLmNvbSJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiU0QiLCJpZCI6IjExNjU5In19fSwiZXhwIjoxNzUwNDE4NTQ3LCJpYXQiOjE3NTA0MTc2NDd9.t5M5_Qg2iu4W3N3OO9zV8dLhKDio88rkCFyhaObpvNc\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://gtpservices.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://service.desk.gogtp.com\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SD\\\",\\\"id\\\":\\\"11659\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SD\\\",\\\"project.id\\\":\\\"11659\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\",\\\"servicedesk.requestTypeId\\\":\\\"144\\\"}\",\n \"timeZone\":\"America/Denver\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://service.desk.gogtp.com\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=gtpservices","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3fcb3297c78fa910019d69e7843af24d14fbb5c9_lout","baseUrl":"https://service.desk.gogtp.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://gtpservices.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"a9ad7daa-8ead-4c53-86f0-763993dc2848","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"1bbc4b0716614f33bdebcdb79710e44c","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}